Archive for the 'Boards / Governance' Category

Giving Boards Time to Think

Statue - Girl on PillowYesterday I lamented that we all feel we don’t have time to think. And that the reason we don’t have time to think is that we don’t make time to think. Which is to say that we don’t value thinking near as much as we value doing.

Nowhere is this more evident than in the board rooms of Community Benefit Organizations.

Last week alone I was coaching two different board chairs who were concerned that their boards did not want to discuss “vision.”  In both cases, their board members had told them outright that they thought the discussions of vision would be a waste of time; instead, they wanted to focus on DOING something.

In both those cases, the chairs chose the road less taken. They both stepped back from “doing” to facilitate the question, “If we were 100% successful, what would our community look like? What would be different? For whom?”

In both cases, the meetings were more energized and engaged than either of the groups could remember being.

And in both cases, the groups said afterwards, “We needed this. It provides context. It is a different way of thinking, but that is precisely where we need to be.”

This goes directly counter to what “experts” tell boards they are supposed to be focusing their precious time on. Boards (and many governance gurus) see such discussion as a luxury they wish they had more time for but “our board members are so busy and we have so little time together that we have to focus on what’s important…”

It may be fine to consider such exploratory, open-ended conversations at the beginning of an annual retreat, but boards insist they cannot afford to spend time every month on this “touchy feely” stuff.

And you know, I would be ok with that if the current means-and-doing-focused board work were actually creating results. But we all know that is not the case.

(If you are viewing this in email, here is the video link.)

So where can a board even start? What first steps can a board take, to begin to change the “means and doing” focus to a focus on the difference they want to make in their community?

The simplest step is to start your meetings with a meaningful question. Spend even just the first 10 minutes discussing that question. Not a report, not a speaker – real discussion. Time to think. Time to focus.

Start with energy about the difference you want to make. And let that guide the rest of the board’s conversations.

Some of the most interesting consideration of Boards as Learning Communities happens at Debra Beck’s blog. I recommend it as a great source of inspiration for boards who want to spend more time thinking.

No Time to Think

Candle

The conversation I shared yesterday, with a young social change agent trying to find his path, brought up for me an issue that is glaringly absent in almost all discussions of “best practice” in the social change arena.

Put simply, we devalue thinking, exploring, experimenting. What we value is “doing.”
When individuals take time for exploring interests – learning for the sake of learning – we consider it a luxury, a recreational activity.  And the staffs and boards of organizations? Truly, time for thinking and exploring has absolutely no place in organizations, period.
In a workshop I taught in New Zealand this past spring, a gentleman stood with a question.  His organization is fighting an initiative by the national government that threatens local control in a way that is somewhat unfathomable in a democratic country.  They are fighting the good fight 24/7, with not a moment’s rest. Here is his question.
“What you are suggesting – focusing on our purpose, our vision for the community, our core values, and then creating our plans based on that – that would indeed bring us forward.  But the reality is we have no time to think.  We do not have time to close the doors and talk over these sorts of issues in a thoughtful way.  And while we are confident that taking that time will absolutely bring us farther forward than we will be if we don’t do so, we simply do not have the time.”
We all know the feeling.
In the consultant immersion courses we teach, much of the emphasis is on pre-planning everything a consultant does. “When you sit in the morning to line out your day, consider the following…” I tell the students.
In one class, one of the more seasoned consultants said what many of the others were thinking.  “Where do you find the time to do all this thinking?”
This “no time to think” and certainly the pressure to “do” vs. “explore” is most evident in board rooms of Community Benefit Organizations.  I wish I had a dollar for every board chair who told me, “We would like to talk about the impact we want to have in the community, but we don’t have time for that.  We have important and urgent matters that must take precedent.”
And what is it they feel is so much more important than exploring the impact they have in the community? We all know the answer: reviewing the financials and other internal matters.
So I guess my advice to boards and EDs and social entrepreneurs and funders who want to create more impact is the same as the advice I shared yesterday, in my conversation with Abbas.
Take time to think. Take time to explore and experiment. Take time to reflect on what is powerful in the discussion, to learn and grow and add that new learning into the next conversation.  Take time to discuss with no preconceived notion of the end result.
Take time to try new things – new programs that we are not sure will work but are better than not experimenting at all.
Take time to ask questions with no answers. Take more time to ask more questions, digging deeper until the answers find you.
At every board meeting. At every staff meeting. For a portion of every day.
Our power to change the world will not come from responding to day-to-day circumstances. That power will not come from reviewing the financials and the HR policies. The power to create change will not come from frantic doing doing doing. And it will not come from shying away from experimenting with approaches that are big and bold and unproven.
Our power to change the world will come from thoughtful conversation, experimentation and exploration – all aimed at the positive, powerful, amazing results we want to see in our communities.
So are you ready to take a moment, close the door, breathe deep, and just think?

Joyful, Spirit-Filled, Vision-Focused Touchy-Feely Mumbo Jumbo

CloudPeople in the community benefit sector, all over the world, are doing the work that makes our communities livable, joyful, warm and inviting and healthy and strong.

This sector’s work is about compassion, resilience, health. It is about vibrancy, humanity.

Our work is about caring for children, for the elderly. For people living with illness, poverty, disability. Our work is caring for the abused, the downtrodden, whether that means abused and downtrodden people, animals – or our planet.

Our work is to make whole what appears to be broken, to find strength in what appears to be weak.

Our work is also to celebrate what is creative, artistic, intellectually curious about us. It is about learning, exploring. It is about science and art and history. It is about our past and our future.

These things are our job.

It’s not an after-school project. It is what we get paid billions and billions of dollars to do. It is what our communities, our countries, our globe could not get along without.

So then how did it come to be that we shy away from words like these?

compassion
humanity
possibility
spirit
joy
potential
social change

In The Pollyanna Principles, I note that if you want to get a “sophisticated board” like a hospital or university board to act like 9 year old boys being told they have to dance with girls, tell them it’s time to talk about vision and values. “Ewww! Do we have to?”

In every public workshop and every consultant immersion class I’ve done for so long I can’t remember, at least one person asks, “What about boards who don’t want to talk about vision or values? What about boards who see it as…

Touchy feely?
Airy fairy?
Not based in reality?
Not practical?

And dear God, please don’t use the word “spiritual.” Please don’t talk about what is strong and resonates in each of us, connecting us to each other.

Whispered tones: “My board isn’t going to like the vision stuff. Could you tone it down?”

Listserv question: “Aside from principles, do you teach boards anything practical like worksheets and agendas?”

In our workshops and our classes, here is how we answer the question:

If they think vision is airy fairy, ask them what success would look like in their community. They will want to answer that.

If they think values are touchy feely, ask them when they have tough decisions to make, what they want to base those decision upon. They will want to answer that.

We translate. We make it accessible.

But why should we have to do so?

It is no stretch – not even a teensy weensy one – to say that our work is about taking care of and nurturing what is good and whole and strong and filled with spirit and goodness in each other. That’s our JOB. It’s what we get PAID to do.

It is no stretch, not even an atom’s worth, to say that we are not about what’s wrong with our communities, but about making it right. About making things first livable, then beyond livable to comfortable, then beyond comfortable to joyful, great, amazing, incredible.

So what would it look like if every corner of this sector embraced the joyful, the possible – those strong powerful words of potential that are not only what this sector is about but what WE GET PAID TO BE ABOUT?

What would that celebration of possibility look like in your organization? In your clients’ organizations?

And what would it take to make that our reality, and to not be afraid of words that say so?